Thank you for choosing Brew Renew! This Shipping Policy outlines important information regarding the shipment of products from our website to ensure a smooth and satisfactory shopping experience for our valued customers. Please carefully review the following details:
- Order Processing:
1.1. All orders will be processed within 4 business days (excluding weekends and holidays) from the date of order placement.
1.2. Orders placed before 12 AM/PM IST will be processed on the same day, while orders received after that time will be processed on the next business day.
1.3 The minimum time for delivery from the time of dispatch is 3 days and the maximum time is 10 days. - Shipping Methods:
2.1. We offer various shipping options for your convenience, including but not limited to standard shipping, expedited shipping, and overnight shipping.
2.2. The available shipping methods and associated costs will be displayed during the checkout process, allowing you to select the most suitable option for your needs.
2.3. Please note that delivery times may vary depending on the shipping method chosen and the destination. - Shipping Destinations:
3.1. We currently ship to addresses within India.
3.2. For international orders, please note that additional customs fees, taxes, and duties may apply. These charges are the responsibility of the customer, and Brew Renew is not liable for any such fees. - Order Tracking:
4.1. Once your order has been shipped, we will provide you with a tracking number via email or SMS (if provided during checkout).
4.2. You can use this tracking number to monitor the status and whereabouts of your package by visiting the designated carrier’s website or using their tracking services. - Delivery Time:
5.1. The estimated delivery time will depend on the shipping method selected and the destination.
5.2. Please note that unforeseen circumstances, such as weather conditions or customs delays, may impact the actual delivery time.
While we strive to ensure prompt delivery, we cannot guarantee exact delivery dates. - Shipping Restrictions:
6.1. Certain products may be subject to specific shipping restrictions or regulations imposed by local or international authorities. We comply with all applicable shipping restrictions and reserve the right to refuse the shipment of any restricted items.
6.2. It is the customer’s responsibility to ensure that the ordered products comply with the shipping regulations of their respective locations. If in doubt, please contact our customer support team before placing your order. - Lost or Damaged Shipments:
7.1. In the unfortunate event of a lost or damaged shipment, please contact our customer support team immediately. We will work diligently to resolve the issue and initiate any necessary claims with the shipping carrier.
7.2. To facilitate the resolution process, please provide detailed information, including order number, tracking number, and a description of the issue. - Address Accuracy:
8.1. It is the customer’s responsibility to provide accurate and complete shipping information during checkout.
8.2. Brew Renew is not responsible for any delays or misdeliveries resulting from incorrect or incomplete address details provided by the customer. - Order Modifications and Cancellations:
9.1. Once an order has been placed, modifications or cancellations may only be possible if the order has not yet been processed for shipping.
Please contact our customer support team as soon as possible if you need to make any changes to your order. - Contact Information: If you have any questions or require further assistance regarding our Shipping Policy, please feel free to contact our customer support team via rishabh@brewrenew.com. We are here to help!
Please note that this Shipping Policy is subject to change without prior notice. It is recommended to review this policy periodically to stay informed about any updates or modifications.